July Data Science Community Conversation: "Customer Modeling"

When:  Jul 21, 2020 from 1:00 PM to 2:00 PM (CT)
Customer Modeling

Join the Data Science Community on Tuesday, July 21 at 1:00 PM CT to learn more about customer modeling, i.e. the customer's propensity to do something and/or take action. For example:

  • How customer analytics is playing into the impacts of COVID-19
  • Customer propensity models, including, but not limited to:
    • Propensity to pay
    • Customer behavior modeling - how are they behaving, residential and commercial
    • Predicting financing
    • Predicting customer communication types
    • Understanding what the challenges are
Jeff Yankley, Director of Customer Intelligence & Analytics at Consumers Energy, will be leading the discussion with Q&A and open discussion. 

If you are not yet part of the Data Science Community, join today to be a part of the discussion.


Dial-in Instructions:
A meeting link will be provided to members of the Data Science Community.
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Kevin Praet