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Customer

Proving the Value of Customer Analytics at Orlando Utilities Commission

March 12, 2024
Almost a decade ago, the Customer Experience group at the Orlando Utilities Commission (OUC) began looking for use cases to demonstrate the value of investing in customer data and analytics. The team knew if it could test concepts…
Webinars

RAG to Riches – How to realize the full potential of GenAI

March 8, 2024
Tuesday, April 16, 2024 2:00 PM ET / 1:00 PM CT / 11:00 AM PT / 7:00 PM GMT Duration: 30 Minutes Sponsor: Denodo  Register Today! Already registered? Click here to log in! In recent years, Generative AI (GenAI) has…
Customer Centric Analytics
Artificial IntelligenceCustomer

Accelerating Your Analytics Maturity Journey in the Utilities Sector

March 6, 2024
In an era of digital transformation reshaping industries across the globe, the utilities sector finds itself at a crucial crossroads. The transition from viewing consumers as mere "rate payers" to recognizing them as "customers" underscores a broader industry…
UAI Calendar
We Are UAI

Utility Analytics Institute (UAI) Events Calendar for March 2024

March 1, 2024
UAI Enables Utility Transformation Through Analytics UAI is a utility-led membership organization that provides support to the industry to advance the analytics profession and utility organizations of all types, sizes, and analytics maturity levels, as well as analytics…
UAI Generative AI Community
Artificial IntelligenceWe Are UAI

New Generative AI Community at UAI!

February 29, 2024
Did you hear the news? We have new Generative AI Community that meets monthly. ⭐ UAI membership is required for all community conversations.  ⭐ UAI Members can REQUEST TO JOIN communities. Join the Generative AI Community on Thursday, March 14, 2024, at 12:00 PM…
Webinars

Empowering Utilities: Sophisticated Approaches to Resilience and Reliability System Planning

February 29, 2024
Wednesday, March 27, 2024 2:00 PM ET / 1:00 PM CT / 11:00 AM PT / 7:00 PM GMT Duration: 1 hour Sponsor: Gurobi Optimization Register Today! Already registered? Click here to log in! Our mission at Quanta Technology is clear:…
data-driven utility customer experience
Customer

Beyond Billing Data: The Transformative Power of a Data-Driven Customer Experience

February 19, 2024
Today's utilities industry landscape demands a deeper understanding of customers, and data is the key! By embracing a modernized data-driven customer experience, utilities can reveal powerful insights and forge meaningful connections with their customers on a personal basis.…
UAI February 2024 Event Calendar
We Are UAI

Utility Analytics Institute (UAI) Events Calendar for February 2024

February 1, 2024
UAI Enables Utility Transformation Through Analytics UAI is a utility-led membership organization that provides support to the industry to advance the analytics profession and utility organizations of all types, sizes, and analytics maturity levels, as well as analytics…
Generative AI Webinar Utility Analytics Institute
Artificial IntelligenceWe Are UAIWebinars

LIVE WEBINAR: Generative AI in Utilities: Beyond the Hype, Into Actionable Strategies

January 29, 2024
Chart the Course to Generative AI in Utilities   Join a collaborative discussion with 5 trailblazing experts as they share their experiences exploring this transformative technology. This webinar, hosted by Utility Analytics Institute (UAI) delves into practical considerations,…
Quantum Machine Learning for Utilities
Artificial Intelligence

Harnessing Quantum Machine Learning to Revolutionize Utility Analytics

January 23, 2024
Today's energy industry is undergoing profound changes in response to the demands of climate change mitigation. To improve their operations, optimize resources, and enhance customer experiences, utilities are increasingly turning to data-driven solutions and adopting cutting-edge methods to…
AI Data Privacy strategies
Artificial Intelligence

9 AI and Data Privacy Strategies to Build Trust in the Digital Age

January 22, 2024
Five years have passed since the General Data Protection Regulation (GDPR) went into effect sparking a flurry of data privacy activity across the world. Think back to the flood of emails from online vendors you frequented in 2018. …
January 2024 utility analytics calendar
We Are UAI

Utility Analytics Institute (UAI) Events Calendar for January 2024

January 2, 2024
UAI Enables Utility Transformation Through Analytics UAI is a utility-led membership organization that provides support to the industry to advance the analytics profession and utility organizations of all types, sizes, and analytics maturity levels, as well as analytics…
Scaling for Data and Analytics
We Are UAI

Scaling an Analytics Team and a Data and Analytics Platform for Growth

January 2, 2024
Read how Snohomish Public Utility District’s data strategy strengthened its team to deliver analytics efficiently and effectively to 1,000 coworkers and 390,000 utility customers.   When Snohomish Public Utility District (SnoPUD) decided to amp up its analytics capabilities,…
UA Summit
We Are UAI

Utility Analytics Summit 2024 – Super Early Bird Registration

December 15, 2023
Save $300 when you REGISTER for Utility Analytics Summit before 12/30. FOCUS AREAS CUSTOMER ANALYTICS: Customer Analytics explores how analytics can utilize the broad spectrum of customer information to meet evolving customer expectations. ANALYTICS ARCHITECTURE & TECHNOLOGY: The…
Machine Learning
Training

Machine Learning and Big Data Analytics for Power Systems and Smart Grid

December 14, 2023
Introducing a NEW Utility Analytics Training Course Exciting News! We are happy to introduce Brand NEW Utility Analytics Institute Training, "Utility Analytics 301: Machine Learning and Big Data Analytics for Power Systems & Smart Grid". Embark on a…
Cloud

Streamlining DoD Security Compliance and Cloud Adoption

December 13, 2023
Reducing barriers to cloud adoption and enabling mission owners to rapidly build compliant architectures   Oracle Cloud Infrastructure (OCI) has launched a new Secure Cloud Computing Architecture (SCCA) for the U.S. Department of Defense (DoD). The solution is…