Join the Customer Analytics Community on Tuesday, June 13 at 11:00 AM CT, for a presentation with Q&A and open discussion around, "NPS Prediction and Segmentation," led by Andre Adehossi, Business Analytics Manager, Customer Analytics at Entergy.Session Description:Advanced analysis to identify the relative journey NPS positive and negative impact drivers; both positive and negative, with a desired outcome to improve residential customer experience in the 3 defined journeys by leveraging Billing, customer, customer interactions, NPS survey, billing, complaints, and outages data.Members of the Customer Analytics Community will receive a Microsoft Teams link prior to this meeting. Not a member of this community? UAI Utility Members can register for any of our communities by using our Request To Join link.