Join the Customer Analytics Community on Tuesday, March 12, 2024 at 11:00 AM CT for a panel discussion on, "Navigating the Energy Affordability Challenge: Utility Responses to Rapid Bill Increases" led by the following panelists: - Daniel McCrobie, Sr. Analyst - Salt River Project- Kristina Le-Gallo, Customer Outreach and Education - Con Edison- Nicholas Cross, Director of Customer Analytics - Consumers EnergySession Description:Join the Customer Analytics Community in a thought-provoking panel discussion that delves into the critical issue of rapid bill increases affecting utilities. As energy costs soar, this session brings together industry experts to explore the innovative strategies and solutions utilities are implementing to address the rising energy burden on customers. From data-driven insights to customer-centric approaches, our panelists will share real-world examples and discuss the collaborative efforts underway to ensure energy remains accessible and affordable. Gain valuable perspectives on navigating the complexities of the current energy landscape and discover actionable insights to enhance your utility's response to this pressing challenge.Members of the Customer Analytics Community will receive a Microsoft Teams link prior to this meeting. Not a member of this community? UAI Utility Members can register for any of our communities by using our Request To Join link.